Return and Refund Policy

Return and Refund Policy

At TsuBaki, customer satisfaction is our top priority. If you encounter any issues with our products, including damage or problems with Amazon invoice or authorization documents, you can return the product within 65 days of purchase.

Return Window:
Customers have up to 65 days from the date of purchase to return any product that does not meet their expectations. This includes products that arrive damaged or if there are issues with the required documentation.

Refund Guarantee:
Upon receiving the returned product, we will process a full refund, ensuring 100% customer satisfaction. The refund will be issued to the original payment method promptly once the return is confirmed.

Customer Support:
Our team is dedicated to resolving any concerns. If you have any issues or need assistance, please contact us at wholesale@Tsubakius.com or call +1 (555)876-8624.